Will I receive the additional goods I ordered? Only part of my order has been dispatched or delivered.
#BABIES R US PURCHASED ITEMS NOT SHOWING UP IN GIFT MANAGER FULL#
If that happens, you’ll receive separate emails when items are ready for collection if you would like to get them earlier or you can simply collect the full order at the same time. If your order contains multiple items some items may be available for collection earlier than others. When your order is ready for collection you will receive an email from us with the full collection details. If that happens, you’ll receive an email for each parcel when it’s ready for delivery. If your order contains multiple items it may be sent from different locations in multiple parcels.
You will also receive updates from our delivery partner throughout the delivery journey.
When your order is ready for delivery you will receive an email from us with our delivery partners tracking details if they’re available. If you have a Myer account you can view the current status of your order by logging in and viewing My Orders. If it's an item (like a mattress) which is being custom made for you – it will probably take longer and we'll let you know on the product page. Generally these items will be delivered within 7 – 14 business days. We'll let you know on the product page if the item requires this special service which is a set $75 fee. We offer a 'Big & Bulky' delivery service for items too big or heavy to be delivered by standard post. And 7 – 10 business days for customers in WA, NT and regional areas across the country. Standard delivery will take 3 – 7 business days to arrive for customers in Metro areas. Express delivery will take 1 –3 days to arrive for customers in Metro areas and 2 - 4 days for customers in WA, NT and regional areas across the country. If Express Delivery is available for your order – we'll let you know on the checkout page. Please allow 3-5 business days for the funds to be available in your account.įor some orders made before 12PM AEST, Delivery between 6-9PM on the same day may be offered on the checkout page. After 21 days your order will be returned and a refund initiated. Click & Collect orders will be kept for 21 days from the day your order is placed. If an item is required to be transferred between stores, this may cause a delay to your expected Click & Collect pick up time frame. Items transferred from a surrounding store within the same state: 1-2 days for metro locations, 3-5 days for regional locations. Please note that Click & Collect is temporarily unavailable at Blacktown NSW. You will receive an email confirming your order is ready to collect. Simply place your order online and select Click & Collect.